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Leadership
Turning Ordinary People into Extraordinary Foodservice Employees ... and
Keeping Them!
Motivating Employees (Non-Monetarily) in a Tough
Economy
How to Bring Out the Best in
People!
Employee Development, Motivation and Retention
Making a Lasting Impact: How to Give Employees Feedback for the Good and Bad
How to Reduce Employee Turnover by 25%!
Hiring People You Want ... and Getting What You Expect!
Healthcare Specific
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here
Leadership
Turning Ordinary People into Extraordinary Foodservice Employees ... and
Keeping Them! SM
Among the greatest challenges foodservice managers face is the endless
struggle to build a harmonious workforce of conscientious, loyal
employees. Learn from best practices of organizations that succeed in this struggle by practicing a novel set of
character-based leadership skills. Their results ...
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Employees perform at new levels of excellence, then ...
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Customer service improves, and ...
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Employee turnover is cut in half, then ...
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Workforce expenses decrease
significantly, and ...
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Managers free their time for more important tasks!
This interactive presentation describes realistic ways for participants
to achieve similar results. Attendees learn how to develop
the untapped character qualities in their employees and more.
Character qualities
like dependability, enthusiasm and thoroughness encompass more
than ethics ... they are inner traits that produce tangible results!
Motivating Employees (Non-Monetarily) in a
Tough Economy SM
Been a while since employees got a raise? Are
you struggling to boost morale non-monetarily? Come and learn
proven methods that work in these tough times.
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Mini case study reports from best
practices
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An intelligent three-step method
for inspiring employees
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Small group exercise for practicing and
discussing new skills learned
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Leadership vs. management ... beyond
the basics
Character-Based Leadership Skills: How to Bring Out the Best in
People! SM
Employees today want more from
their jobs than just a paycheck—they want inspiring and dependable
leadership. Few managers were born as natural leaders. What foodservice managers lack in leadership skills, costs
companies thousands of
dollars every month from uninspired employees and needless turnover.
Character-based leadership skills help all managers, regardless of
current performance, reach the next level. Executives and managers love
this presentation because they get significant yet simple solutions for
some of their toughest workforce challenges! This session focuses on
developing skill sets so attendees become more effective leaders.
Agenda:
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How to make people skills the No. 1
driver of your success
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How to reinforce behavior you want repeated
through a non-monetary method of employee recognition
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Small group exercise(s) for practicing and discussing new skills learned
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How to overcome common employee problems
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How to get your workforce from where they are to where you want them to
be
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How to build on your leadership strengths and strengthen your
weaknesses
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A dramatic closing story that illustrates the powerful benefits of
this material
The
proven management techniques revealed in this presentation produce
significant results for participants within months. (Feel
free to request verification of this fact.)
Employee Development, Motivation and Retention
Making a Lasting Impact: How to Give Employees Feedback for the Good and
Bad
SM
Employees want genuine
appreciation for the good they do and constructive feedback on how to
improve. With skilled labor so hard to find and costly to replace, more
and more foodservice managers are learning about constructive criticism and how to
develop the untapped potential in their staff. Managers who develop this
skill stand out as leaders.
Participants learn how to:
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Focus on the positive
and reinforce behavior they
want repeated
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Give employees the appreciation
they deserve
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Discipline and restore
employees with performance/behavior problems
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Develop untapped potential in employees
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Give constructive
feedback
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Conduct motivating
performance reviews
How to Reduce Employee Turnover by 25%! SM
Employee turnover has a subtle
but dramatic impact on the bottom line. The costs associated with
employee turnover is over $800 for low-wage employees, according to numerous workforce studies. Even
though employee turnover is so costly, most foodservice managers
receive little training in employee retention. This presentation gives
owners and managers proven methods for dramatically
reducing employee turnover.
Participants learn how to:
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Encourage employees to stay, by
using proven non-monetary retention methods
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Avoid hiring the wrong
people and reduce new-hire turnover
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Discipline and restore
employees with performance/behavior problems
Addressing employee turnover is the most effective way to overcome
recruitment challenges.
Hiring People You Want ... and Getting What You Expect! SM
This hands-on workshop teaches a
fresh approach to a common struggle for foodservice managers: hiring people you
want ... and getting what you expect! Learn proven methods to address
one of your biggest workforce headaches.
This
presentation enables you to:
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Use an innovative (and simple)
recruitment strategy that cuts employee turnover in half (audiences sigh in relief when they hear it)!
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Hire employees with job-specific character traits
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Prepare character-discerning questions for the interview process
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Reduce the risk of negligent hiring lawsuits
Intended Audience
All foodservice managers, executives, assistant managers and team leaders
Length of Sessions
1 to 2
hours for educational sessions
40 to 90
minutes for keynotes
(For half-day and one-day
workshops click here)
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