Las Vegas, NV

 

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Liverpool, NY

New Delhi, India

Presentations

1 to 2 Hour Educational Sessions

40 to 90 Minute Keynotes

Leadership

Turning Ordinary People into Extraordinary Foodservice Employees ... and Keeping Them!

Motivating Employees (Non-Monetarily) in a Tough Economy

How to Bring Out the Best in People!

Employee Development, Motivation and Retention

Making a Lasting Impact: How to Give Employees Feedback for the Good and Bad
How to Reduce Employee Turnover by 25%!
Hiring People You Want ... and Getting What You Expect!

Healthcare Specific

Click here

Leadership

Turning Ordinary People into Extraordinary Foodservice Employees ... and Keeping Them! ^SM
Among the greatest challenges foodservice managers face is the endless struggle to build a harmonious workforce of conscientious, loyal employees. Learn from best practices of organizations that succeed in this struggle by practicing a novel set of character-based leadership skills. Their results ...

• Employees perform at new levels of excellence, then ...

• Customer service improves, and ...

• Employee turnover is cut in half, then ...

• Workforce expenses decrease significantly, and ...

• Managers free their time for more important tasks!

This interactive presentation describes realistic ways for participants to achieve similar results. Attendees learn how to develop the untapped character qualities in their employees and more.

Character qualities like dependability, enthusiasm and thoroughness encompass more than ethics ... they are inner traits that produce tangible results!

Motivating Employees (Non-Monetarily) in a Tough Economy ^SM
Been a while since employees got a raise? Are you struggling to boost morale non-monetarily? Come and learn proven methods that work in these tough times.

• Mini case study reports from best practices

• An intelligent three-step method for inspiring employees

• Small group exercise for practicing and discussing new skills learned

• Leadership vs. management ... beyond the basics

Character-Based Leadership Skills: How to Bring Out the Best in People! ^SM
Employees today want more from their jobs than just a paycheck—they want inspiring and dependable leadership. Few managers were born as natural leaders. What foodservice managers lack in leadership skills, costs companies thousands of dollars every month from uninspired employees and needless turnover.

Character-based leadership skills help all managers, regardless of current performance, reach the next level. Executives and managers love this presentation because they get significant yet simple solutions for some of their toughest workforce challenges! This session focuses on developing skill sets so attendees become more effective leaders.

Agenda:

• How to make people skills the No. 1 driver of your success

• How to reinforce behavior you want repeated through a non-monetary method of employee recognition

• Small group exercise(s) for practicing and discussing new skills learned

• How to overcome common employee problems

• How to get your workforce from where they are to where you want them to be

• How to build on your leadership strengths and strengthen your weaknesses

• A dramatic closing story that illustrates the powerful benefits of this material

The proven management techniques revealed in this presentation produce significant results for participants within months. (Feel free to request verification of this fact.)

Employee Development, Motivation and Retention

Making a Lasting Impact: How to Give Employees Feedback for the Good and Bad ^SM
Employees want genuine appreciation for the good they do and constructive feedback on how to improve. With skilled labor so hard to find and costly to replace, more and more foodservice managers are learning about constructive criticism and how to develop the untapped potential in their staff. Managers who develop this skill stand out as leaders.

Participants learn how to:

• Focus on the positive and reinforce behavior they want repeated

• Give employees the appreciation they deserve

• Discipline and restore employees with performance/behavior problems

• Develop untapped potential in employees

• Give constructive feedback

• Conduct motivating performance reviews

How to Reduce Employee Turnover by 25%! ^SM
Employee turnover has a subtle but dramatic impact on the bottom line. The costs associated with employee turnover is over $800 for low-wage employees, according to numerous workforce studies. Even though employee turnover is so costly, most foodservice managers receive little training in employee retention. This presentation gives owners and managers proven methods for dramatically reducing employee turnover.

Participants learn how to:

• Encourage employees to stay, by using proven non-monetary retention methods

• Avoid hiring the wrong people and reduce new-hire turnover

• Discipline and restore employees with performance/behavior problems

Addressing employee turnover is the most effective way to overcome recruitment challenges.

Hiring People You Want ... and Getting What You Expect! ^SM
This hands-on workshop teaches a fresh approach to a common struggle for foodservice managers: hiring people you want ... and getting what you expect! Learn proven methods to address one of your biggest workforce headaches.

This presentation enables you to:

• Use an innovative (and simple) recruitment strategy that cuts employee turnover in half (audiences sigh in relief when they hear it)!

• Hire employees with job-specific character traits

• Prepare character-discerning questions for the interview process

• Reduce the risk of negligent hiring lawsuits

Intended Audience

All foodservice managers, executives, assistant managers and team leaders

Length of Sessions

1 to 2 hours for educational sessions
40 to 90 minutes for keynotes

(For half-day and one-day workshops click here)

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